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Tag Archives: Robert Newsome

NMMA announces 2018 dealer CSI Awards

NMMA announced boat dealer recipients of the 2018 Marine Industry Customer Satisfaction Index (CSI) Awards. The 2018 CSI Awards honor 1,340 boat dealers for excellence in customer satisfaction and 919 for excellence in customer service. For the third consecutive year, NMMA is using dealer satisfaction data collected through the Marine Industry CSI program to recognize boat dealers who actively measure ...

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NMMA recognizes 2017 marine industry CSI Award winners

The NMMA has announced 50 recipients of the 2017 Marine Industry Customer Satisfaction Index (CSI) Awards for excellence in customer satisfaction. Award recipients were acknowledged during the Innovation Breakfast at the 2018 Progressive Insurance Miami International Boat Show. The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their ...

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