Tag Archives: leadership

From the archives: The dealership dream team

As business picks up and you look to develop the best team at your dealership, what are some of the key practices for doing it? In this week's From the Archives, we take a look at some timeless tips for improving communication and connecting every department in your dealership. Each department within a dealership is working toward the same goal: ...

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Getting granular with job descriptions

In our March issue, we featured “17 Strategies of a Service Superhero,” and one of the strategies included is the need to outline job descriptions specifically and early. This is significant for every position in the dealership – not just service. Sam Dantzler said job descriptions should get very granular, even if it means including “Clean the bathrooms once a ...

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Practicing servant leadership

While at the International Marina and Boatyard Conference last week, I attended the Thursday morning keynote on "The Power of Servant Leadership." The speaker, Jim Hunter, proclaimed that everyone is a leader because everyone has the power to affect someone. “If you have a pulse, you’re a leader,” he said. He further spoke on how to be an effective leader ...

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Reverse mentoring harvests mutual understanding

Experts have said that within the next few years, millennials will account for nearly half of the workforce in the world. Likely you already have plenty of millennial employees in your company. Millennials want constant feedback and are eager to succeed, and their career goals are typically focused on finding work that is fulfilling. Their expectations for both their employers ...

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Time to grow?

Multi-store survivors on growing wisely, and knowing when to say no Marine is a mature industry in a growing economy, currently undergoing a welcome period of expansion and consolidation after the recent thinning of the herd. This is the time in the cycle when more business owners pull the trigger on long-awaited retirements, growth-minded entrepreneurs take risks to expand and ...

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Building a better marina

Marina industry leaders share their best practices Marinas come in several shapes and sizes — from small operations with a few dozen slips to large facilities with hundreds if not thousands of slips. We talked to leaders from marinas across the spectrum, as well as industry experts, to learn what makes successful marinas profitable year after year. Master customer service/hospitality ...

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Prepare for the inconceivable

Major lessons learned from three businesses that faced unpredictable disasters While it may sound like some kitschy insurance company advertisement, disasters by nature are often impossible to predict and can come in unexpected forms. Depending on where you live, you’ve got to be thinking about the possibility of blizzards, ice storms, hurricanes, wind storms, fires, earthquakes, oil spills, sink holes, ...

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The Next Generation

Young leaders who are shaping the boating industry One of the top challenges in the marine industry these days is getting young people taking part in all aspects of the industry, from the dealer side all the way down to the buyers. The Young Leaders Advisory Council of the Marine Retailers Association of the Americas is one group that is ...

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Management Lessons from Youth Sports

I encourage you to coach a youth sports team even if you don’t know that much about the sport. You will learn a lot about yourself and about human dynamics in scenarios that are hard to duplicate anywhere else.

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Doing what your competition won’t

I was a little taken back when I read the headline on CNNMoney.com: “Subway beats McDonald’s to become top restaurant chain.” How could that be? I thought no one could beat McDonald’s. Intrigued, I followed the link.

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