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Top News
NMMA names 2023 CSI Award-winning dealers
NMMA announced boat dealer recipients of the 2023 Marine Industry Customer Satisfaction Index (CSI) Awards. The 2023 CSI Awards honor…
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News
NMMA announces Customer Satisfaction Index awards
The NMMA today announced boat dealer recipients of the 2021 Marine Industry Customer Satisfaction Index (CSI) Awards. The 2021 CSI Awards…
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August/September 2020
Happy boaters: Dealers re-focus on customer service as buying frenzy continues
By Adam Quandt Boating is in, in a big way this year. With articles in national and international publication such…
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MRAA launches Virtual Business Development Center
In an environment where dealers are seeing unprecedented levels of activity and struggling to keep up, one area that can…
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News
NMMA recognizes 62 manufacturers with Customer Satisfaction Index Awards
The NMMA announced 62 recipients of the 2019 Marine Industry Customer Satisfaction Index (CSI) Awards for excellence in customer satisfaction. Award…
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News
Mercury presents 2019 CSI Award to over 250 dealerships
Mercury Marine presented its 2019 Customer Satisfaction Index (CSI) Award to more than 250 boat dealerships that embody the highest…
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News
Mercury Marine presents CSI award to record number of dealerships
Mercury Marine presented its 2018 Customer Satisfaction Index (CSI) award to a record number of dealerships this year, all who…
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News
NMMA recognizes 2017 marine industry CSI Award winners
The NMMA has announced 50 recipients of the 2017 Marine Industry Customer Satisfaction Index (CSI) Awards for excellence in customer…
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NMMA’s inaugural dealer Customer Satisfaction Index awards announced
The National Marine Manufacturers Association announced the inaugural class of boat dealer recipients of the Marine Industry Customer Satisfaction Index…
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