Tag Archives: Service

MarineMax service team builds bikes for Florida families

The MarineMax service team while attending their National Service Managers meeting collaborated and worked as a team to build bikes for the Florida Department of Children and Families (DCF). Seven deserving families in the community received the finished bikes.  “This years’ service meeting was a great experience for everyone involved, we got to help the community, meet new faces and ...

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ABBRA schedules annual Marine Service Managers course

The American Boat Builders and Repairers Association’s (ABBRA) annual Marine Service Managers Course will be held virtually in November 2022. ABBRA offers the only extensive leadership training for boatyard operators that provides an industry-recognized credential (Certified Marine Service Manager) for qualified applicants. The course is sponsored by ABBRA. Employers know they need a team of competent certified technicians. That team ...

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Yamaha Marine names GM of marine service

Yamaha U.S. Marine Business Unit announced the appointment of Joe Maniscalco to General Manager, Marine Service. In his new position, Maniscalco will oversee marine service training and support for Yamaha outboards and systems as well as Yamaha WaterCraft products. “With Joe’s direction, Yamaha service team members will continue to develop skills as subject matter experts to support the customer relationship ...

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MRAA, VRZ release service department study results

The Marine Retailers Association of the Americas (MRAA), in collaboration with VRZ Consulting, released the results of a comprehensive, marine industry service department study. The survey results, which featured insights from more than 260 marine service departments, outlines some of the challenges dealerships face in repairing boats more quickly. The genesis of the study came out of a summer 2021 ...

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Mobile marine service business shows success of MTAM on-the-job training program

The newest member of the Marine Trades Association of Maryland (MTAM) is a familiar face. Lee Ralston of Peake Mobile Marine is a former on-the-job trainee through MTAM’s workforce development program. He completed his on-the-job training in 2019 and continued to work in the industry, gaining knowledge and honing his skills. In April of 2020, he and business partner John ...

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MRAA: Delaware ‘Right to Repair’ Bill to exempt marine equipment

MRAA logo

The Marine Retailers Association of the Americas and the Coalition Opposed to Illegal Tampering have made progress in Delaware after meeting with state legislators to inform them of the potential harms right to repair legislation could have on marine and related industries. An amendment to the bill, filed by Rep. Valerie Longhurst, will exempt marine equpment from potentilaly hazardous right ...

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Stimulating new service revenue requires deep dive

Experts offer tips for fine-tuning profitability, bottom line Maximizing service employees’ performance has never been more critical, particularly in today’s market.  Stimulating dealership revenue streams often requires a deep dive into department operating practices to find lost dollars. Fine-tuning service profitability is an added outcome from such a process. You might be surprised with how many hours your techs are ...

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Ready your service department for seasonal launch

Winterization is pivotal for proper boat care in a seasonal climate. Equally important is getting boats out of winterization and ensuring they run smoothly for customers the first time they are ready to finally hit the water. Right now it’s time to get your shop ready and stocked now so you can meet those boaters’ needs. “Wintertime is the hardest ...

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Utilizing service department metrics for maximum profit

If you don’t see your service department as a profit center, it may be time to revisit the numbers. For many dealers, a service department provides a vital source of income during economic downturns – particularly this last one – by selling repowers, routine maintenance and more for existing customers who aren’t ready to upgrade their old boat just yet. ...

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Hagadone Marine Group begins construction on mega marine center

Last month, Hagadone Marine Group in Coeur d'Alene, Idaho, began construction on its new mega marine center. The construction includes three new buildings and the creation of over 32,000 square feet of service center space, investing major capital in enhancements. Two of the three buildings will be 16,000 square feet and will house fiberglass repair, rigging, detail and the parts department, ...

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