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2019 Editor’s Choice: Pasadena Boat Works

By Adam QuandtManaging Editor Pasadena Boat WorksPasadena, Md. Tucked in a dealer-saturated area of the Chesapeake Bay, Pasadena Boat Works continuously strives to provide its customers with the best of the best, while making boating a reality for all. Since opening its doors in 2015, the dealership has quickly grown from one small location to three large facilities including a ...

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2019 Best in Class: Best Boat Show

Nautical VenturesDania Beach, Fla. In a market saturated with a multitude of dealerships and home to some of the nation’s largest boat shows, standing out during show season is no easy task. To shine at shows like the Miami International Boat Show and the Fort Lauderdale International Boat Show, the world’s largest in-water show, dealers are forced to get creative ...

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At the Helm: Sailing into the holidays

By David Gee I love this time of year; for its festiveness, for the chance to gather with friends and family, for ancient stories and meaningful traditions. However, as a boater and watersports enthusiast living where there is winter, I am less of a fan of this time of year. More accurately though, I am fine with December, it’s just ...

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2019 Best in Class

Boating Industry has recognized eight companies with special “Best in Class” awards, for Top 100 companies that particularly excelled in one area of their business. Below are the Best in Class award recipients for 2019. Best Customer Service — Jerry's Majestic Marine, Lake Geneva, Wis.Best Service Department — Causeway Marine Sales LLC, Manahawkin, N.J.Best Marketing — Marine Sales Group, Memphis, Tenn.Best ...

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The Top 100 Legends

By Jonathan Sweet Here at Boating Industry, we have been recognizing the best boat dealers in North America for 15 years. Every company on this year’s list is worthy of recognition. And I’m thrilled to see a record number of new applicants bring a fresh perspective to the program in 2019. At the same time, we’d be remiss if we ...

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Boating Industry names 2019 Top 100 Dealers

Boating Industry announced its 2019 Top 100 dealers at a black tie gala on Nov. 24 in Orlando. “From the thousands of dealers in North America — and hundreds of nominations — these 100 dealers are the best of the best,” said Top 100 Program Director Jonathan Sweet. “This is the 15th year of recognizing the Top 100 and the ...

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At the helm: Charting a course for the next 90 years

By David Gee In 1929, an enterprising, entrepreneurial boating enthusiast by the name of James W. Peaslee decided what the world needed was a publication “devoted exclusively to the interests of the boat and motor dealer, and builder.” With that, BOATING BUSINESS was launched, just as the stock market crashed. Fortunately, the recreational boating business in this country survived, as ...

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Colorado Boat Center: Powering through

By Adam Quandt The statement powering through would be an understatement for Johnstown, Colorado’s Colorado Boat Center and its perseverance through both good and bad. Located about 40 miles north of Denver, the Colorado dealership is laid out over three acres, with two buildings totaling 16,000 square feet of space. Construction of the dealership’s main, 14,000-square-foot building was completed in ...

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Managing customer communication

By Jonathan Sweet From landing sales to managing expectations in the service department, communication is essential to keeping customers happy. Poor customer communication can sink a company. It’s a simple undertaking, but one on which companies consistently fall short. Customers will quickly bail on a company that doesn’t deliver a good customer experience. Nearly two-thirds of customers rank customer experience ...

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The sterndrive story: What lies beneath the surface

By David Gee To paraphrase something Mark Twain may – or may not – have once said: The rumors of the death of the sterndrive are greatly exaggerated. Now before we get a bunch of angry emails asking who in fact declared the category dead, the answer is no one. Not today. Maybe not ever. Though it’s a fact that ...

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