Tag Archives: Valerie Ziebron

The Marine Retailers Association of the Americas (MRAA), in collaboration with VRZ Consulting, released the results of a comprehensive, marine industry service department study. The survey results, which featured insights from more than 260 marine service departments, outlines some of the challenges dealerships face in repairing boats more quickly. The genesis of the study came out of a summer 2021 ...

By Wanda Kenton Smith Some might say it was fate that brought service expert Valerie Ziebron to carve out a career in the boating business nearly 20 years ago. Valerie had just finished teaching an automotive workshop as a service and parts trainer for her client Chrysler when a boating industry outsider stopped by and said he and his crew ...

Experts offer tips for fine-tuning profitability, bottom line Maximizing service employees’ performance has never been more critical, particularly in today’s market.  Stimulating dealership revenue streams often requires a deep dive into department operating practices to find lost dollars. Fine-tuning service profitability is an added outcome from such a process. You might be surprised with how many hours your techs are ...

Here’s a recap of MDCE speaker insights for success Each year, attendees recognize the value and growth opportunities that are an invaluable part of the Marine Dealer Conference & Expo educational experience. Conference speakers focus on delivering real world results for dealerships and industry players of all shapes and sizes. Attendees turn to MDCE every year to gain insights into ...