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At the Helm: Rock piles ahead!
By David Gee Whether we’re on the lake, or simply navigating through life, some of the obstacles in our path…
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Columns
What month is it?
By Jonathan Sweet What a difference a month makes. The last time I wrote a column for the magazine, the…
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At the Helm: A whole new world
By David Gee “Words, he decided, were inadequate at best, impossible at worst. They meant too many things. Or they…
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No end in sight for labor shortage
By Jonathan Sweet A recent study from The Conference Board paints a disturbing picture of the future of blue-collar labor.…
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The 2020 Top 100
By Jonathan Sweet The most important question on the Top 100 application is what dealers have done to get better…
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At the Helm: Marina memories
By David Gee Take a look at that photo. It’s me standing underneath the SE 17th Street Causeway Bridge in…
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Managing customer communication
By Jonathan Sweet From landing sales to managing expectations in the service department, communication is essential to keeping customers happy.…
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Do you have a sales prevention department?
By Matt Sellhorst The other day I was researching some Facebook boating groups to keep up to date with the…
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Trends from the 2018 Top 100
As some of the best boat dealers in North America, the Boating Industry Top 100 dealers – and those who…
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Columns
What I learned mystery shopping over 100 dealerships this summer
One of the services we offer our clients is to mystery shop their competitors. When traveling, I typically stop at…
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