Reward loyalty
Many of our Top 100 dealers use monetary bonus plans and other various incentives to reward technicians for efficiency. But with the ever-growing need for competent personnel, a program that rewards longevity is also a good idea. Crystal-Pierz Marine (Ranked 5 in 2006) has just such a program in place with its “7000 Hour Club,” which honors employees with a plaque and gives them a certificate to purchase tools once they’ve reached 7,000 hours billed.
- To explore more Service Department Best Practices, click here.
- To return to the best practices home page, click here.
- To return to the Boating Industry home page, click here.
