Create your own survey
Some boat builders are behind the times and don’t offer CSI information to their dealers. If that’s the case, create your own survey for those brands. If you work with a manufacturer who does, use the questions on their survey to craft your own. If you don’t have access to questions, there are outside companies who can help you.
- To explore more Customer Satisfaction Best Practices, click here.
- To return to the best practices home page, click here.
- To return to the Boating Industry home page, click here.
