Liz Walz
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First day back
I find it hard to believe that it’s already the fall, but it feels great to be reunited with the…
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Boat biz helping to ease economic pain
As boat builders and their suppliers hire more employees in an effort to ramp up production, they are contributing to…
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Drop in gas prices and other good news
For more than two weeks, the average price of regular gas in the U.S. has been dropping, according to USAToday.com.…
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Preparing for “Top 100 Season”
I had a dream a few nights ago that I was working a boat show for a dealer. It’s not…
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Making the right first impression
Anyone can say they’re devoted to customers, employees and dealers. The real difference comes in what they do to back…
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Time to start thinking about first-time buyers
A week ago, I was on the phone with Fred Pace, managing director of Destin, Fla.-based dealership Legendary Marine, who…
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We’re headed in the right direction, aren’t we?
When the Boating Industry team recently got into a conversation about how the industry is performing so far this year,…
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The lessons that last
I recently bought a new book, “The Mom & Pop Store: How the Unsung Heroes of the American Economy Are…
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Anticipation: The key to customer service
This past Saturday was my five-year-old’s birthday party. Nine boys and their parents had pledged to join my husband, son…
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