2009 MDCE Educational Sessions in Review
Disney’s Coronado Springs Resort, Orlando, Fla.
Nov. 16-18, 2009
| Monday, Nov. 16, 2009 | |
| Keynote Presentation: Leading Through Turbulent Times Presented by Smoker Craft |
Tuesday Nov. 17, 2009 |
| Sales & Marketing Track | Service Dept. Track |
| The Dealership of Tomorrow By Noel Osborne |
Link Between Efficiency & Profitability By John Spader |
| Dealership Recovery and Growth By Joe Verde |
Panel: Best Practices in Service Effic. |
| Art & Science of Inventory Mgmt. By Patrick Kennedy |
20 Tips For Making More Money By David Parker |
| Panel: Best Ideas Moderated by Liz Walz |
Panel: Secrets to Service Success |
| Busted: Ignoring Sales Opportunities By Bob McCann |
Marketing Your Service Department By Noel Osborne |
| Wednesday Nov. 18, 2009 | |
| Sales & Marketing Track | Commercial & Retail Lending Track |
| The Future of Selling By Don Cooper |
The 6 Cs of Lending By Jan Kelly |
| Moving On: The Survivor’s Edition By John Spader |
Panel: Today’s Lending Options |
| Partnering for a Better Tomorrow: Part I | |
| Partnering for a Better Tomorrow: Part II | |
