Tag Archives: trust

Linda has a lesson for you

Mark Overbye

By Mark Overbye Have you ever received an email trying to sell you Linda Ronstadt music? Me neither. Do Linda Ronstadt ads follow you around the internet? Didn’t think so. How about being asked to subscribe to Linda Ronstadt’s website or online store? No again. While on a recent flight to attend a west coast dealer meeting, I watched a ...

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Exceeding expectations one promise at a time

A week before Christmas, I was delighted to receive a $100 clothing store gift certificate as a “thank you” for a favor I’d done for a family member. After a little research, I discovered the items I wanted to purchase with it were only available online. Now, I have to admit, I’ve never purchased clothing online because I like to ...

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