Boost your return rate
Legendary Marine (Ranked 71 in 2005) includes a self-addressed stamped envelope and a $1 bill for a cup of coffee in with its CSI surveys, which has led to a 97-percent return rate.
- To explore more Customer Satisfaction Best Practices, click here.
- To return to the best practices home page, click here.
- To return to the Boating Industry home page, click here.