Boost your return rate

Legendary Marine (Ranked 71 in 2005) includes a self-addressed stamped envelope and a $1 bill for a cup of coffee in with its CSI surveys, which has led to a 97-percent return rate.

  • To explore more Customer Satisfaction Best Practices, click here.
  • To return to the best practices home page, click here.
  • To return to the Boating Industry home page, click here.

Leave a Reply

Your email address will not be published. Required fields are marked *