Yamaha U.S. Marine Business Unit has announced the appointment of Jeremy Waki to Division Manager, Marine Service Operations. In his new role, Waki oversees service support of systems, processes, strategy, data analytics and service planning. Other areas of responsibility include warranty adjudication, advanced failure analysis, technical coordination and information.
“Jeremy brings more than 20 years of experience with Yamaha Motor Corporation to the Marine Service Operations team,” said Joe Maniscalco, General Manager, Marine Service. “His expertise and leadership will continue to enhance the service and products Yamaha Marine offers to dealers and consumers.”
A member of the Yamaha team since 2002, Waki served in numerous roles within the company. Waki joined Yamaha Marine Service in 2017, leading the Field Service Department. In his most recent position, he served as Marine Service Support Department Manager. In that role, he was responsible for service support consisting of warranty, failure analysis and technical service. Prior to joining Marine Service, he served in various leadership roles supporting the Yamaha Customer Service Group. Waki reports directly to Joe Maniscalco, General Manager, Marine Service.