Suntex Marina Investors, LLC (Suntex) announced today the appointment of Rich Carter to the position of chief operating officer.
In his new role, Carter is primarily responsible for the overall service experience at all Suntex Marinas. Defining and enhancing company culture, Carter is charged with efficient and effective deployment of Home Office resources and processes across the Suntex portfolio of properties.
“Suntex has a commitment to our members and visitors to provide outstanding value and remarkable service,” said Bryan Redmond, founding principal of Suntex. “In his prior positions, Rich has demonstrated the same dedication to the customer’s experience and will be a valuable asset in the continued growth of our company. We welcome him to the Suntex family.”
Prior to joining Suntex, Carter was a division president for Troon – the world’s largest third-party management company for golf and club related assets. Prior to that, he served as vice president of business development sourcing and negotiating over 40 management and advisory service contracts on behalf of Troon. His operational experience stems from 15 years as a general manager, which led him to three different countries and six different states, overseeing everything from small private clubs to high-volume resort destinations. In 2010, Carter was honored by Golf Inc. Magazine as the “3rd Most Admired Operator in the US” as voted by his peers. In total, he served with Troon for over 20 years and was an integral part of the company’s growth from a single property in 1990 to nearly 300 locations worldwide and over billion dollars in assets under management. Prior to his time with Troon, Carter worked for both Hyatt Hotels and Resorts and the Williams Hospitality Group in a variety of operational roles. He graduated with Honors with a Bachelor of Science degree in Finance from Florida State University.
“After decades of resort management experience I know what a discerning clientele is hoping to get out of their vacation experience,” said Carter. “Suntex is growing so rapidly and each of its marinas has such potential. I am looking forward to helping the company implement its core values across every location.”