Dealership Performance 360 CRM, a marine-specific customer relations management provider, has seen a sharp incline in sales growth delivered by their marine dealers across the country.
"The tool is just so easy to use," says James Milne, general manager at Baert Marine in Middleton, Mass., most recently named a Top 100 dealer in 2010.
Customer relationship management systems are a critical tool for every sales team, from new and used inventory sales to parts sales, F&I and service teams. DP360 aims to answer these dealers with a fresh, intuitive suite of management tools designed to fit naturally into the daily flow of goal-oriented dealership sales teams. "We've used every CRM tool out there over the years and DP360 is a cleaner platform than any other CRM we've used," says Kevin Lackey, CEO of the 20-store Freedom Powersports and Marine.
Dealers from coast to coast are maximizing sales productivity through DP360 CRM's Daily Workload Assistants, automated sales reminders and follow ups, drag-and-drop scheduling, and comprehensive performance reporting, all designed to eliminate hassle and push sales reps closer to their goals throughout the day on desktops, tablets, and phones.
The training and support staff at DP360 says it is aware that each dealer's continued success relies heavily on fast turnaround on customization requests and ongoing outreach to sales teams. During the summer months DP360 trainers work closely with sales managers adding seasonal sales reps to ensure every customer that walks in the door is handled at the caliber expected by management and owners.
"DP360 Support is only just a phone call away, no matter what time of day, the account managers and support team make us their priority. They strive to be the best part of our day," says Preston Schenkel of N3 BoatWorks, a Boating Industry Top 100 Dealer based in Indianapolis.
For more information on the Dealership Performance 360 CRM platform, integrations, and partnerships, or to test drive it, visit www.DealershipPerformanceCRM.com or 1-800-516-1768.