Tag Archives: Service

Yamaha Service Skills Training program builds technician career path

As the marine industry faces a shortage of qualified technicians, businesses across the industry will need to take it upon themselves to help address the issue. One notable example of a company taking action is Yamaha Marine Group. Two years ago, the company initiated a pilot program called Yamaha Service Skills Training. The program calls on individuals with a general ...

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King of Profits

Service pros on building a knockout service department Running a service department isn’t easy. Boats and motors are complex, curmudgeonly things that can confound the best technicians. Customers ebb and flow in lockstep, leaving stretches of downtime followed by an early-season crush when summertime approaches. And then there are the debates of how to price labor, pay technicians and keep ...

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Efficient by design

Think strategically for an organized, efficient and profitable service department Service departments are their own beasts and, by nature, hard to corral. Compared with the cleanliness and order of other components of a marine dealership, the service operation is often messy, loud, chaotic, cramped for space and staffed by skilled technicians who know a lot more about the finer points ...

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Seize your service opportunity

Use service departments to build loyalty, profits Many dealerships leaned on revenue from their service departments to help make ends meet during the recession. Now that we’re moving into a period of hopefully greater stability and sustained growth, it’s important that dealers continue to treat the service department as an integral part of the overall business. With the use of ...

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