Tag Archives: service tips

Always remember to ask for the sale

Recently my car required an oil change. Since I bought my pre-owned car from a dealership that carries a different brand than my car’s manufacturer, I couldn’t go to the selling dealership for the oil change. So the search began. I only made a few phone calls before tasking my husband with taking the car in. But those phone calls ...

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Never stop improving – My-Villages service tips

As part of the "King of Profits" story in the May 2014 issue of Boating Industry, we asked My-Villages Inc. for their advice on using technology and customer service to better communicate with customers and, ultimately, increase service department revenue. Never stop improving My-Villages Inc., is the owner of the widely used DockMaster software suite and a marine software startup that ...

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