Tag Archives: M&P Mercury

2016 Best in Class: Best Customer Service Program

Best Customer Service Program M&P Mercury Sales Ltd. Burnaby, B.C. M&P Mercury’s customer service program has always been top notch, but what truly made the dealership stand out from the crowd this year was its above-and-beyond efforts to provide the best customer experience possible to complement its newest boat model. The Sea Ray L-Class line debuted at the end of ...

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M&P Mercury becomes Five Star and Brunswick Master Dealer

M&P Mercury recently completed recertification in the highest tier of the Marine Industry Certified Dealership (MICD) program. In order to achieve the designation of Five Star MICD, M&P Mercury met a set of established criteria that includes 30 standards designed to create continuous improvement across all facets of the dealership, including customer satisfaction, operational quality and business performance and practices. ...

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RBLC New Markets Task Force announces educational plans

On Monday during the American Boating Congress biannual meeting of the Recreational Boating Leadership Council, the New Markets Task Force announced final plans for its new industry-wide multicultural educational training module, including the selection of featured industry companies and a video production firm. The forthcoming 45-minute multimedia training module is projected for a Fall 2016 debut, in time for the ...

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