Tag Archives: employee relations

As an editor, I spend a significant amount of time choosing my words carefully. Each one has a purpose. It’s something we all should practice, but it is particularly important for business communication. We’ve all had that one boss or coworker that speaks in high-level corporate jargon in emails, meetings, even during coffee-machine conversation. The first thing I think about ...

When there’s so much to get done and not enough time to do it, the answer to being more efficient may not be putting in more hours – it’s leaving right on time. That sounds counterintuitive, but there is data to back up the notion. An article from The Guardian noted that evidence exists to suggest the number of hours ...

Once an employee gives notice they are leaving a job, the process of erasing said employee from our brain space begins. We start working on bringing in a new person and writing off the former employee. Good riddance, right? Wrong, at least if job trends are any indication. In recent years, the rise of “boomerang employees” has become more pronounced. ...

We are always looking for more ways to be efficient in our businesses: develop new processes, track better time, offer deeper incentives. But what if the secret to achieving better productivity is simply taking a couple walks? This was the experiment an online invoice and time tracking company decided to undertake with its employees. For 30 days, employees were asked ...

In our March issue, we featured “17 Strategies of a Service Superhero,” and one of the strategies included is the need to outline job descriptions specifically and early. This is significant for every position in the dealership – not just service. Sam Dantzler said job descriptions should get very granular, even if it means including “Clean the bathrooms once a ...

Do your employees have a work best friend? If the answer is no, you may be risking decreased productivity, a lack of passion and less loyalty to your business. Research conducted by Gallup and a joint study by management professors at the University of Pennsylvania and the University of Minnesota indicate that workplace friendships are one of the strongest predictors ...

I was fortunate to have the opportunity this past week to visit the famous Pike Place Fish Market in Seattle. You may be familiar with the “Fish Philosophy” that has been the focus of many books, videos, and articles. This place is where it started.

In a blog a few weeks back, I told you of my plans to read a new book — “Drive: The Surprising Truth About What Motivates Us” by Daniel H. Pink. Well, right now, I’m in the middle of it, and given that its premise is surprising and suggests we should radically change the way we compensate employees, I thought I’d share it.

Throughout the past 10 years, I’ve served as a supervisor a few times. The first time around I was asked to hire and then oversee the work of an editor and a Web master. The two gentlemen I selected were just a few years younger than me, and I treated them as friends and team members more than employees. Because ...

During the Marine Dealer Conference & Expo last month, I was thrilled to hear Joe Verde talking about the importance of marine businesses getting the right people working in their companies and leading and training them well. That is essential if dealerships are to recover from the effects of the recession and grow. I’ve experienced the power of such leadership ...