MyTaskit, a web-based software platform for connecting service professionals to their technicians, subcontractors and customers, has officially rolled out the Phase II Customer Development Site program, with seven companies joining in the past 90 days. This partnership program is open to marine service businesses committed to deploying the MyTaskit Pro Coordination module for Technician Coordination that have met a criteria for industry representation, a desire to fully deploy licenses for all technicians in their organization and a commitment to spend time with the MyTaskit Product team defining new planned enhancements for the remainder of this year. In addition to gaining enhanced technical support and ROI metrics, partner companies participating in the Phase II program will receive marketing support from MyTaskit.
Companies recently signed on for the Phase II Development Site program are: American Custom Yachts, and Whiticar Boat Works, both based in Stuart, Fla., MacDougalls’ Cape Cod Marine Service, Falmouth, Mass.; Portland Yacht Services, Portland, Maine; Raven Marine, North Saanich, B.C.; Seattle Boat Co., Seattle; and Lake Powell Marine, Page, Ariz.
“We are excited to be a Phase II Development Site with MyTaskit because we believe that technology can help drive new efficiencies in our business,” said Dominick LaCombe, Jr., general manager at American Custom Yachts. “My vision is to move away from the stacks of paper that currently slow down most businesses. To that end, MyTaskit is working with us to understand our needs, andcollaborating with us on the best solutions for American Custom Yachts and the industry.”
With the Phase II Development Sites program, MyTaskit product teams will be on site in a consultancy role, offering feedback on how to optimize use of certain features and how they work in various customer workflows. Partnership companies also have direct access to the MyTaskit product development teams for feedback on current planned enhancements as well as short-term improvements. Some of those planned features include: QuickBooks integration, online customer payment, enhanced use of text messaging and new labor management features.
“Since its inception, the functionality of the Coordination module for MyTaskit Pro has been customer driven,” said Kevin Hutchinson, founder and CEO of MyTaskit. “In the past we engaged early adopters and advisory boards to define initial desired use, and our Phase II Development Sites continues this tradition: It will give us real-world experiences with using the Coordination module to enhance a specific use case for better service technician coordination. These are concrete ways our customers are saving time and money every day by enabling better communication and coordination of tasks using MyTaskit Pro.”