BREA, Calif. – Suzuki Motor of America, Inc. today announced the retirement of Bob Bucklin. He worked for the company for 37 years.
“Bucklin’s genial presence at the office will be missed,” said Kevin Rossow, service administration manager for Suzuki Marine. “We’re losing our resident expert when it comes to vintage Suzuki outboards – and we’ll miss the way he calmly resolved problems.”
Bucklin, who most recently held the position of national field service manager for Suzuki Marine, started with Suzuki International (USA), Inc., as it was then known, back in 1978. He was the first service department supervisor assigned to the fledgling Suzuki Marine division. At that time, Suzuki’s outboard line-up topped out at just 65 horsepower –but that changed rapidly over the coming years.
During Bucklin’s early years, Suzuki’s outboard lineup grew to include a full line of two-stroke outboards from 2.2 to 225 horsepower. In 1997, Suzuki introduced 9.9 and 15 horsepower four-stroke models, and the line has since transitioned to all four-stroke engines from 2.5 to 300 horsepower. Through all the changes, Bucklin was on the front lines of the service department, learning the fine points of new technology, working through the growing pains that seem to accompany the introduction of new models, and helping dealers keep their customers satisfied.
“When I started at Suzuki, everybody in the marine department was away at a dealer meeting, so I asked what I should do,” said Bucklin. “’Just read some of the manuals,’ they told me, and you know, I’ve been telling new hires that ever since. It’s really pretty good advice.”
For more information about Suzuki Marine and its full range of four-stroke outboard motors from 2.5 to 300 horsepower, visit www.suzukimarine.com or call 714-996-7040, x2234.
Bob was my first contact with Suzuki service back in the late 70's and early 80s ! He was always very knowledgeable about the Suzuki product, and helped me service our customers motors, so that they could enjoy them. Always very polite, and a gentleman through and through, I've considered Bob a friend for the many years I've been a Suzuki dealer.
Be well Bob, and enjoy your well deserved retirement !
A & S Boats
South Windsor, Ct.
I had the pleasure of working as a secretary in the service department in the mid 80's. Bob was one of my three bosses and I remember Bob treating me as part of the team. He didn't expect me to be the only person making coffee!! First person in got the coffee going. Bob treated everyone with respect and he had a great relationship with the dealers. He was always patient on the phone and his knowledge was in demand.
Thank you Bob for great work memories at Suzuki. I'm sure that you are missed by everyone there!!
Take care and enjoy your retirement,
Grace Moores Woodward