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MyTaskit introduces free Gold Support for its hosted customers

By MyTaskit

West Palm Beach, Fla. MyTaskit announced today that customers of its hosted solution for the MyTaskit Pro Operations module (formerly DockMaster) will now receive Gold Support at no additional charge. Gold Support will provide customers with online group training classes and individual training and/or custom report creation per each contract year.

MyTaskit provides online service coordination, including task management; enhanced communication with customers and staff; and improved access to customer service information. Using the Hosted solution of MyTaskit Pro Operations module reduces internal technology burdens and improves uptime and support.

Gold Support provides hosted customers with online group training classes and their choice of individual training sessions and/or custom report creation. Each year, for each user license (up to a maximum of 20 user licenses), hosted customers will receive one online group training class and three hours of individual training sessions and/or custom report creation services.

“Hundreds of our existing client/server users have converted to our hosted platform this year. The Gold Support program further proves to what extent MyTaskit goes to provide our customers with World Class service and support,” says Kevin Hutchinson, founder and CEO of MyTaskit. “We’ve made it simple to convert to the cloud-based Operations module of MyTaskit Pro, letting us manage our customers’ servers and data on their behalf and allowing them more time to focus on running their businesses.”

Since MyTaskit normally charges for group online training classes and for individual training or custom report creation, Gold Support represents a value of $375 per year for each user license.

“Hundreds of our existing client/server users have converted to our hosted platform this year. The Gold Support program further proves to what extent MyTaskit goes to provide our customers with World Class service and support,” says Kevin Hutchinson, founder and CEO of MyTaskit. “We’ve made it simple to convert to the cloud-based Operations module of MyTaskit Pro, letting us manage our customers’ servers and data on their behalf and allowing them more time to focus on running their businesses.”

“The Gold Support program has helped make it even easier for us to migrate to the new hosted MyTaskit Pro Operations module. We have taken advantage of the complimentary online training to help our staff get up to speed; and as a Gold Support customer, MyTaskit has helped us create a series of very professional spec sheets (window stickers) for all of the boats we sell. It’s a great value and it’s helped us greatly improve our internal processes,” says Luc Thibault, president of Intermarine in Ft Lauderdale, Fla.

To learn more, and to create a free marine business profile on MyTaskit, visit www.mytaskit.com.

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