MyTaskit announced today that it is expanding into the Pacific Northwest, from the Greater Seattle area in the U.S. to the Greater Vancouver area including Vancouver Island in British Columbia.
The Pacific Northwest represents the third major region that MyTaskit is dedicating resources to deploy its local service coordination platform. The following customers have committed to be the anchor adopters in this region: CSR Marine and Seaview Boatyard Inc. in Seattle; Connolly and Francis, Granville Island Boat Yard, and Northshore Yachtworks in Greater Vancouver; and Raven Marine Services in Sidney, British Columbia. The new customers collectively do business with more than 6,200 boat owners, and will be able to use MyTaskit to communicate and coordinate service directly with those customers online.
MyTaskit rolled out to Southern Florida and the Northeast earlier this year.
MyTaskit for boat owners and consumers is a free web app accessible via any desktop or mobile device that allows boat owners to better manage their vessels and to interact with a service technician to service their boats. Similarly, the MyTaskit Pro Coordination module for marine professionals enables Pros to communicate and coordinate service with their customers online. The MyTaskit Pro Operations module (formerly known as DockMaster) helps boating professionals with their backend operations, including financial management, work order processing, inventory management, point of sale, marina management and sales management.
“We’ve been looking for a way to stay connected with our customers and improve communication, and also coordinate better service with our fellow service organizations and sub-tenants,” said Lori Jacinto, property manager at Granville Island Boatyard. “Once we found the MyTaskit Coordination app we knew we had found the right tool.”
“Raven Marine is proud to be the first marine service provider to use the MyTaskit technology on Vancouver Island. We are constantly striving for improvement and innovation, while catering to our customers’ needs and the maintenance requirements of the vessels. MyTaskit allows us to better serve customers today, and in the future. This advanced technology ensures customers and service providers alike will have full access to a vessel’s full upkeep history. There are no surprises, no missing data. It is all there at your fingertips,” said John Nassichuk, general manager at Raven Marine, Sidney, B.C.
“As a broker, delivering the best customer experience both before and after the sale is a critical success factor for us,” said Jim Connolly of Connolly and Francis. “MyTaskit Coordination allows us to not only give buyers an excellent service coordination and operations tool, but gives us an excellent and meaningful way to communicate and keep in touch.“
“The Pacific Northwest boating market is huge. Some say that Seattle has more pleasure boaters per capita than any city in the world. And there are close to a thousand marine businesses that service the entire region. We were very excited when several companies from the area asked if we would bring MyTaskit to their region. This is a perfect place to start our West Coast expansion,” said Kevin Hutchinson, MyTaskit founder and CEO.
To learn more, and to create a free marine business profile on MyTaskit, visit www.mytaskit.com.