The educational components of the Service & Marina Track were designed to appeal to service personnel, such as rising technicians, service advisers, service and parts managers; marina managers and personnel; in addition to general managers and dealer principals. With topics specific to all service and marina operations, the format of these educational sessions facilitates idea sharing and will provide in-depth perspectives for those who work in the service department.

MAXIMIZING YOUR EFFECTIVE LABOR RATE

By Bob Schwartz

YOUR MARINA AS A STAND-ALONE PROFIT CENTER

By Jim Frye

THE ART OF THE SERVICE WALK-AROUND

By Greg Schneider

PUT YOUR MARINA AHEAD OF THE CURVE

Panel discussion

HIRING (AND RETAINING) TOP PERFORMERS

By Neal Harrell

BEST PRACTICES FOR YOUR MARINA

By Larry Halgren

ELIMINATING DEPARTMENTAL BARRIERS

By Lynn Bradfield