Make house calls

Spring Brook Marina (Ranked 60 in 2006) sends service personnel to the customer’s location to repair warranty items, going so far as to fly them on the company jet if the customer is more than two hours away.

  • To explore more Service Department Best Practices, click here.
  • To return to the best practices home page, click here.
  • To return to the Boating Industry home page, click here.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button