FOND DU LAC, Wis. – For the first time, Mercury Marine will present 67 dealerships with a Service Customer Satisfaction Index Award for 2006, the company said in a press release yesterday.
Award recipients displayed ongoing commitment to providing superior customer service. The responses of customers who had work performed at an authorized Mercury dealership during the past year for products under warranty determined award results.
“We know from experience that dealers who are focused on satisfying their customers are more likely to experience increased sales, repeat business and improved recommendations,” said Mike Gyorog, Mercury Marine vice president of service and parts.
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