News
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Get ‘em in and out
To keep boaters happy on the weekend, Marine Center of Indiana (Ranked 50 in 2006) uses an “In By Monday,…
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Measure efficiency
One of the most contested philosophies among marine dealers is that of service department efficiency. Do you track it or…
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Cut the cords
Get your technicians laptops. A recent Business Week article noted that notebook computer sales rose 35 percent from Nov. 2005…
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Set the schedule
Your service department is slammed in the summer and slow in the winter. While there’s nothing you can do to…
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Reward loyalty
Many of our Top 100 dealers use monetary bonus plans and other various incentives to reward technicians for efficiency. But…
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Break it down
In order to set up its service operations in the most profitable way possible, South Shore (Ranked 23 in 2006)…
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Spread it out
For the past five years, Crowe Marine (Ranked 77 in 2006) has boosted business in February – traditionally one of…
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Remove the hassle
Rob Brown originally hoped his Driveway-to-Driveway service program would become its own profit center — but it hasn’t. In fact,…
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Be super motivating
Seattle Boat Co. (Ranked 16 in 2006) uses a Super Tech program to motivate its technicians to high levels of…
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Teach efficiency
Prince William Marine Sales Inc. (Ranked 19 in 2006) uses an apprentice program as part of its strategy for servicing…
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