Blogs

Renewed opportunity

I love today. I love it because, for me, this is the first day of summer. It's the Friday before Memorial Day. It's the first of a number of more-than-two-day weekends I hope to enjoy this summer. It's the first time I'll be out on a boat this summer. And it's a signal to me that it's time to truly ...

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A customer connection

When my husband called me at work a few days ago, I could hear a smile in his voice. It wasn't long before I found out why. He had spent the past hour talking shop with Dan Barnes, the co-founder of Velovie, an Arizona bike manufacturer. Now, Jason is the kind of consumer who can be either a company's dream ...

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Stimulating discussion

With the news this week that the U.S. Small Business Administration will begin an interest-free loan program that provides up to $35,000 for small businesses facing immediate financial hardship, the federal government has taken a step that could offer immediate assistance to many marine businesses around the country. But will it help you, or any of the businesses you know? ...

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A lesson in customer service

It was the worst of circumstances, at least for a business trip. Up since 4 ... bumpy flight ... forgot to book the rental car ... and the hotel ... and late for two of our three meetings (traffic was horrible). All I wanted — all I needed — was sleep. We Pricelined a hotel from a Starbucks. A four-star ...

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Give (boating) and you shall receive

I've never been to Seattle, but it's pretty high up on my list of places to visit. My favorite cities are those where you can be in the thick of what makes them so appealing - the museums, restaurants, shops and marketplaces - and you can look up and see the evidence of the natural world, the water and the ...

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What can we learn from the auto debacle?

Gerard Broshart is one of hundreds of dealers with a glum outlook this morning. He, according to an interview with CNN, was one of the nearly 800 dealers who received a letter from Chrysler yesterday, notifying him that his business must be shuttered by June 9. Today, GM is expected to follow suit by notifying 1,100 "underperforming dealers" that it ...

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Why it’s good to be small

Small businesses have an advantage in this economy. So wrote Harvard Business blogger Peter Bergman in a recent article . "The gap of confidence between small companies and big ones is growing," he stated. "We used to rely on the security of big companies. That's why we worked for them. And hired them. And put our money in them. But ...

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A Dealer Directory how-to

Boating Industry's 2009 Dealer Directory was published last week and, since its mailing, several dealerships that were not included have contacted us to find out why. So I wanted to briefly outline how we put together our directory each year in the hopes that the explanation will help ensure the process goes more smoothly for everyone in the future. In ...

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Rethinking recruiting

As a graduate of the public school system, I think I've done all right. But if I have one complaint, it's that my teachers and guidance counselors didn't spent any time helping me understand what school is supposed to prepare you for: work. Sure, they taught me the basics: reading, writing and arithmetic. But they didn't help me imagine all ...

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A Public-Private Partnership — Safety of Life at Sea and Boat Dealers

VINCENT PICA, Division Commander, Division-18 (1SR), United States Coast Guard Auxiliary There is a lot of talk these days out of Washington regarding "public-private" partnerships in solving the economic difficulties our economy is in. And it makes a lot of sense for government and business to work together to maximize the effect of programs and policies. There is another public-private ...

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