Do your customers see you thriving – or just surviving?

Mark Overbye headshot

By Mark Overbye I recently called a service business and was greeted by a gruff “Hello.” This was followed by, “Hang on,” when they paged the right person. Their harsh and uninviting tone was hardly the recipe for building a relationship. They didn’t know me; I was simply a first-time caller inquiring about their services. This presents the proverbial fork in the ...

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The show goes on in Fort Lauderdale

By David Gee Big boats, big crowd, big show, big bucks. Sold out. Unprecedented demand. Historic backlogs. Customer boats standing in as show boats. Eight miles of walking the docks. That was Day 2 of the Fort Lauderdale International Boat Show with the Boating Industry team. The day began in a slightly unusual fashion for me. I was invited to ...

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The first day of FLIBS

Fort Lauderdale International Boat Show

By David Gee It used to be that a killer sound system, a cool new gelcoat color or perhaps more power topped my next new boat wish list. Not any more. After one day at the Fort Lauderdale International Boat Show I now want my next boat to have an AgustaWestland AW109S twin-engine, eight-seat, multi-purpose helicopter sitting on the transom ...

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How to beat the labor shortage: build a company culture based on good

Author Mark Babbitt

By Mark Babbitt At one point not too long ago, it seemed an economic recovery was inevitable. But, COVID variants combined with politics-as-usual—along with what many people believe to be a labor shortage —stopped many businesses and industries from regaining momentum.  While we can’t solve the COVID crisis as quickly as we’d like, we can beat the labor shortage. At ...

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Compliance matters – maybe now more than ever

Myril Shaw Dealer Profit Services

By Myril Shaw The Senate recently narrowly approved President Biden's pick, Rohit Chopra, to run the Consumer Financial Protection Bureau. News outlets say the confirmation gives the bureau a director who is likely to embrace an aggressive "watchdog" role as a consumer advocate, and one who favors stiff penalties for bad actors such as predatory lenders. Like it or not, ...

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Charting the course for future success

By Stephanie Vatalaro To build a pipeline of future participants, we must start engaging younger, more multicultural audiences now. That could be said about any number of things, but we know it to be true about fishing and boating. According to the latest U.S. Census Bureau report, for the first time in history, the white population has decreased and our country is ...

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IBEX – and the boating industry – is open for business

By David Gee When the Boating Industry team all boarded airplanes from various parts of the country to converge and convene at IBEX in Tampa, we weren't quite sure what to expect. Though the show is just getting started, the early signs are indeed promising. The industry breakfast featuring the innovation Awards presentations and a keynote by Florida Governor Ron ...

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12 “Must-reads” for Leaders

Bill Yeargin Correct Craft CEO

By Bill Yeargin Reading dozens of books a year is typical for me, and while not all of them are business-oriented, many are. Apparently, this is not unusual, as a Fast Company survey of CEOs found that the typical CEO reads 60 books a year. As President Harry S. Truman said, “Not all readers are leaders, but all leaders are ...

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Full speed ahead for shows and special events

David Gee Boating Industry

By David Gee Recently I have turned from a golf fan, into a bit of a fanatic. For most of my adult life, golfing just interfered with slalom sets and wake surfing. I figured any time I could be on the golf course, I could also be on our boat, and I preferred the latter to the former. I certainly ...

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A few words about the economy – and ELEVATE

Elliot Eisenberg at ELEVATE

Elliot Eisenberg, Ph.D. loves to speak about economics. And in fact, he will be the opening keynote speaker at our Boating Industry ELEVATE Summit Conference in Atlanta, November 8 - 10. For those of you who haven't seen him in the past at ELEVATE, know that he will both educate and entertain when he talks about the economy. Which isn't always ...

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