Most companies involved in the boating business talk a good game when it comes to the importance of customer service. Lewmar, a leading supplier of everything from hatches to windlasses, backs up the hype with an innovative approach to customer service. In the past, when a consumer encountered a problem with a Lewmar product, the chain of events that followed ...

For its 2008 PWC models, Yamaha reformulated the Sheet Molding Compound, the material it uses to mold its hulls, decks and liners. Previously, all Yamaha’s SMC was formulated with three ingredients — resin, fiberglass and a filler material, calcium carbonate. The ingredients are formed into a sheet, known as a “charge pattern,” which is laid inside a mold, bombarded with ...

Boat sales may ebb and flow, but one thing that never changes is that the boats already in the marketplace need care. That fact has allowed the boat care segment of the industry to remain relatively stable once again in 2007, despite the doom and gloom predictions heard elsewhere. “Whether boat sales are up or down, the boats that are ...