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Tag Archives: Service

Ready your service department for seasonal launch

Winterization is pivotal for proper boat care in a seasonal climate. Equally important is getting boats out of winterization and ensuring they run smoothly for customers the first time they are ready to finally hit the water. Right now it’s time to get your shop ready and stocked now so you can meet those boaters’ needs. “Wintertime is the hardest ...

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Utilizing service department metrics for maximum profit

If you don’t see your service department as a profit center, it may be time to revisit the numbers. For many dealers, a service department provides a vital source of income during economic downturns – particularly this last one – by selling repowers, routine maintenance and more for existing customers who aren’t ready to upgrade their old boat just yet. ...

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Hagadone Marine Group begins construction on mega marine center

Last month, Hagadone Marine Group in Coeur d'Alene, Idaho, began construction on its new mega marine center. The construction includes three new buildings and the creation of over 32,000 square feet of service center space, investing major capital in enhancements. Two of the three buildings will be 16,000 square feet and will house fiberglass repair, rigging, detail and the parts department, ...

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Yamaha Service Skills Training program builds technician career path

As the marine industry faces a shortage of qualified technicians, businesses across the industry will need to take it upon themselves to help address the issue. One notable example of a company taking action is Yamaha Marine Group. Two years ago, the company initiated a pilot program called Yamaha Service Skills Training. The program calls on individuals with a general ...

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King of Profits

Service pros on building a knockout service department Running a service department isn’t easy. Boats and motors are complex, curmudgeonly things that can confound the best technicians. Customers ebb and flow in lockstep, leaving stretches of downtime followed by an early-season crush when summertime approaches. And then there are the debates of how to price labor, pay technicians and keep ...

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Efficient by design

Think strategically for an organized, efficient and profitable service department Service departments are their own beasts and, by nature, hard to corral. Compared with the cleanliness and order of other components of a marine dealership, the service operation is often messy, loud, chaotic, cramped for space and staffed by skilled technicians who know a lot more about the finer points ...

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Seize your service opportunity

Use service departments to build loyalty, profits Many dealerships leaned on revenue from their service departments to help make ends meet during the recession. Now that we’re moving into a period of hopefully greater stability and sustained growth, it’s important that dealers continue to treat the service department as an integral part of the overall business. With the use of ...

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